Privacy Policy

Last updated: 2024-01-02

Thank you for using ETT.
ETT is a product that is platformized and affiliated with A ONE Institute, Inc.
A ONE Institute offers products and services provided by A ONE Institute, Inc., our subsidiaries, and our international branches, including A ONE Institute Asia B.V., a limited liability company incorporated in the United States (EIN number 81-4942498 ) (collectively, "A ONE Institute," "us," "we," or "our"). These Terms of Use ("Terms") govern your use of our website, apps, and other products and services ("Services"). As some of our Services may be software that is downloaded to your computer, phone, tablet, or other device, you agree that we may automatically update this software, and that these Terms will apply to such updates. Please read these Terms carefully, and contact us if you have any questions, requests for information, or complaints. By clicking “I accept” (or for those who have not yet created an account, by using our Services), you agree to be bound by these Terms, including the policies referenced in these Terms. By using our Services, you agree to be bound by these Terms, including the policies referenced in these Terms.

THESE TERMS INCLUDE AN ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT APPLY TO ALL CLAIMS BROUGHT AGAINST A ONE INSTITUTE.. PLEASE READ THEM CAREFULLY; THEY AFFECT YOUR LEGAL RIGHTS. THE TERMS OF THE ARBITRATION AGREEMENT AND CLASS ACTION WAIVER SHALL NOT APPLY IF UNENFORCEABLE UNDER THE LAWS OF THE COUNTRY IN WHICH YOU RESIDE.

1. Using A ONE INSTITUTE’s Web Pages.

Who May Use Our Services

Any use or access by anyone under the age of 13 is strictly prohibited.

Additionally, you may use our Services only if you:

can form a binding contract with A ONE INSTITUTE;
comply with these Terms, all applicable laws, and our policies (including the Acceptable Use Policy, Honor Code, course-specific eligibility requirements, and any other policies that may be applicable from time to time (“Policies”)); and
are over the age at which you can provide consent to data processing under the laws of your country. Certain regions and Content Offerings may have additional requirements and/or different age restrictions.

Any violation of our Terms, applicable laws, or Policies may result in your access to all or part of the Services being suspended, disabled, or terminated.

When you create your A ONE INSTITUTE account, and when you subsequently use certain features, you must provide us with accurate and complete information, and you agree to update your information to keep it accurate and complete.

Our License to You

Subject to these Terms and our Policies, we grant you a limited, personal, non-exclusive, non-transferable, and revocable license right to use our Services. The rights granted herein are only for your personal, non-commercial use, unless you obtain our written permission otherwise. You also agree that you will create, access, and/or use only one user account, unless expressly permitted by A ONE INSTITUTE, and you will not share access to your account or access information for your account with any third party. Using our Services does not give you ownership of or any intellectual property rights in our Services or the content you access.

Commercial Use

Any use of our Services for commercial purposes is strictly prohibited. Any commercial use must be subject to a separate agreement with A ONE INSTITUTE, Inc. Refer to our Enterprise page for more information. If you are an organization already using our Services, separate terms apply. These terms do not govern the relationship between your organization and A ONE INSTITUTE.

2. Account Registration

Single Account Policy: Each user is entitled to maintain only one account for accessing and utilizing the Service. It is strictly prohibited for users to create or operate more than one account. Sharing of your account or any part of the Service, including all content therein, with other individuals is not permitted.

Accuracy and Truthfulness of Information: All information provided by you for the creation of your ETT account must be truthful, accurate, and complete. Impersonating others or using a name other than your legal name is a violation of these Terms. You hereby represent and warrant that your access to and use of the Service complies with all applicable laws and regulations. You agree that maintaining the currency, accuracy, and completeness of your account information is your responsibility.

3. Security

Confidentiality Obligation: You are solely responsible for maintaining the confidentiality of your information, including details related to your account. You agree not to use the account, username, or password of another user at any time or to disclose your account, username, or password to any third party. You further agree not to sell, share, or otherwise transfer your account or any rights associated with it to any other individual.

We care about the security of our users. While we work to protect the security of your account and related information, A ONE INSTITUTE cannot guarantee that unauthorized third parties will not be able to defeat our security measures. Please notify us immediately of any compromise or unauthorized use of your account by emailing service@ett-test.com

4. Third Party Content

Through the Services, you will have the ability to access and/or use content provided by instructors, other users, and/or other third parties and links to websites and services maintained by third parties. A ONE INSTITUTE cannot guarantee that such third party content, in the Services or elsewhere, will be free of material you may find objectionable or otherwise inappropriate or of malware or other contaminants that may harm your computer, mobile device, or any files therein. A ONE INSTITUTE disclaims any responsibility or liability related to your access or use of, or inability to access or use, such third party content.

5. Research Utilization of Test Data

A ONE INSTITUTE is dedicated to enhancing the effectiveness of learning and assessment methodologies. In alignment with this commitment, we hereby inform you that data collected during your participation in tests on our platform may be utilized for research purposes. The aim of such research is to contribute to educational advancements and improve testing methodologies.

It is important to note that any research outcomes will generally be reported at an aggregate level. This means that findings will be presented in a way that reflects overall trends or patterns, without focusing on or revealing individual data.

Furthermore, we assure you that your personal identity will not be publicly disclosed in any research findings without your express consent. Maintaining the confidentiality and privacy of your personal information is of utmost importance to us. Any public disclosure of research findings will be conducted in a manner that fully respects and protects your individual privacy and complies with applicable privacy laws and regulations.

Your participation in tests on our platform is invaluable, and the insights gained from such data are critical in advancing our understanding of effective learning and assessment practices. We appreciate your contribution to this ongoing research effort.

By continuing to use our platform and participating in tests, you acknowledge and agree to the potential use of your test data for such research purposes, under the conditions specified above.

6. Paid Services from A ONE INSTITUTE

A ONE INSTITUTE offers paid Services (e.g., online test or online lecture) for a fee. Unless otherwise stated, fees are quoted in United States currency($). You are responsible for paying all fees charged by or for A ONE INSTITUTE and applicable taxes in a timely manner with a payment mechanism associated with the applicable paid Services. If your payment method fails or your account is past due, we may collect fees using other collection mechanisms. Fees may vary based on your location and other factors, and A ONE INSTITUTE reserves the right to change any fees at any time at its sole discretion. Any change, update, or modification will be effective immediately upon posting through the relevant Services. Refunds may be available for paid Services as described in our Payments and Refund Policy below.

Depending on the program, tuition and fee payments for these programs may be collected by A ONE INSTITUTE or our Content Partners. If your payment method fails or your account is past due, we or our Content Partners may collect tuition and fees using other collection mechanisms. Tuition and fees may vary based on your location and other factors, and A ONE INSTITUTE and its Content Partners reserve the right to change any tuition and fees for future semesters or equivalent payment periods at their sole discretion. Refunds may be available for paid Services as described in our Refund Policy below. You are encouraged to research and consider whether the tuition and fees required for Content Offerings align with your professional and financial goals.

Professional licensure, certification, and job requirements for various professions may vary in each state and country, and job requirements may vary by employer. A ONE INSTITUTE does not guarantee licensure, certification or qualification for any profession or job on the basis of your completion of a Content Offering on A ONE INSTITUTE. You are advised to research, understand and comply with the requirements in the applicable state and/or country in which you work or intend to work, and to investigate whether the Content Offering in which you intend to enroll meets your academic and/or professional needs before enrolling.

7. Modifying or Terminating our Services

We are constantly changing and improving our Services. We may add or remove functions, features, or requirements, and we may suspend (to the extent allowed by applicable law) or stop part of our Services altogether. Accordingly, A ONE INSTITUTE may terminate your use of any Service for any reason. If your use of a paid Service is terminated, a refund may be available under our Refund Policy. We may not be able to deliver the Services to certain regions or countries for various reasons, including due to applicable export control requirements or internet access limitations and restrictions from governments. None of A ONE INSTITUTE, its Content Providers and instructors, its contributors, sponsors, and other business partners, and their employees, contractors, and other agents (the "A ONE INSTITUTE Parties") shall have any liability to you for any such action. You can stop using our Services at any time, although we'll be sorry to see you go.

8. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND ALL INCLUDED CONTENT ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED. THE A ONE INSTITUTE PARTIES SPECIFICALLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. THE A ONE INSTITUTE PARTIES FURTHER DISCLAIM ANY AND ALL LIABILITY RELATED TO YOUR ACCESS OR USE OF THE SERVICES OR ANY RELATED CONTENT. YOU ACKNOWLEDGE AND AGREE THAT ANY ACCESS TO OR USE OF THE SERVICES OR SUCH CONTENT IS AT YOUR OWN RISK.

9. Limitation of Liability

Extent of Liability: In accordance with the maximum extent permitted under applicable law, the entities of A ONE INSTITUTE, including its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, and licensors (collectively, the "A ONE INSTITUTE Parties"), shall bear no liability for any indirect, incidental, special, consequential, or punitive damages. This includes, but is not limited to, loss of profits or revenue, whether incurred directly or indirectly, loss of data, loss of use, loss of goodwill, or other intangible losses. These limitations apply to any liability arising from:

(A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY PARTY OTHER THAN THE APPLICABLE A ONE INSTITUTE PARTY, INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT.

Acknowledgement of Risk Allocation: You acknowledge and agree that the disclaimers and the limitations of liability set forth in these Terms of Use represent a reasonable and equitable allocation of risk between you and the A ONE INSTITUTE Parties. These limitations are a fundamental element of the basis on which A ONE INSTITUTE offers its Services to you, recognizing that such Services could not be provided on an economically feasible basis without such limitations.

Time Limitation for Claims: You agree that any claim or cause of action arising out of or related to the use of A ONE INSTITUTE’s Services or these Terms of Use must be filed within one (1) year after such claim or cause of action arose. Failure to file within this one-year period shall result in the permanent barring of the claim, and such claim shall be forever waived.

10. Export Controls

You warrant that you are not located in, or ordinarily reside in, any country that is subject to applicable U.S. laws and regulations preventing A ONE INSTITUTE from providing you access to the Services. Your location is determined by your physical location. Use of a virtual private network service, IP routing services, or other similar service for the purpose of circumventing these laws is strictly prohibited.

You warrant that you are not named on any government prohibited, denied, unverified-party, sanctions, debarment, or exclusion list or export-controlled related restricted party list (collectively, “Sanctions Lists”). You will immediately discontinue your use of the Services if you are placed on any Sanctions List. You also warrant that you will not export, re-export, or transfer the Services to an entity on any Sanctions List or otherwise use the services in a manner that would be in violation of applicable laws.

Notwithstanding anything to the contrary in these Terms, A ONE INSTITUTE may terminate any further obligations to you, effectively immediately if you are in breach of the obligations in this section.

11. Indemnification

You agree to indemnify, defend, and hold harmless the A ONE INSTITUTE Parties from any and all claims, liabilities, expenses, and damages (to the extent attributable to you under the applicable law), including reasonable attorneys' fees and costs, made by any third party related to: (a) your use or attempted use of the Services in violation of these Terms; (b) your violation of any law or rights of any third party; or (c) User Content, including without limitation any claim of infringement or misappropriation of intellectual property or other proprietary rights.

12. Governing Law and Venue

Except as provided below, the Services are managed by A ONE INSTITUTE, Inc. which is located in Bergen County, New Jersey. You agree that these Terms will be governed by the laws of the State of New Jersey, excluding its conflicts of law provisions. In the event of any dispute related to these Terms that is not subject to binding arbitration, you and A ONE INSTITUTE will submit to the personal jurisdiction of and exclusive venue in the federal and state courts located in and serving Bergen County, New Jersey as the legal forum for any such dispute.

This section shall not deprive you of any mandatory consumer protections under the law of the country to which we direct Services to you, where you have your habitual residence.

13. Binding Arbitration and Class Action Waiver

You and A ONE INSTITUTE agree to submit to binding arbitration any and all disputes, claims, or controversies of any kind, whether based on statute, regulation, constitution, common law, equity, or any other legal basis or theory, and whether pre-existing, present, or future, that arise out of or relate to our Services, these Terms, and/or any other relationship or dispute between you and us, including without limitation (i) the scope, applicability, or enforceability of these Terms and/or this arbitration provision, and (ii) relationships with third parties who are not parties to these Terms or this arbitration provision to the fullest extent permitted by applicable law (each a “Claim,” and collectively the “Claims”).

Any and all Claims shall be submitted for binding arbitration in accordance with the Consumer Arbitration Rules of the American Arbitration Association (the “AAA Rules”), as amended, in effect at the time arbitration is initiated. The AAA Rules are available online at www.adr.org or by calling (800) 778-7879, and are hereby incorporated by reference. In the event of any inconsistency between this arbitration provision and the AAA Rules, such inconsistency shall be resolved in favor of this provision. If you decide to initiate arbitration, you agree to pay the initiation fee of $200 (or the amount otherwise required by the AAA Rules), and we agree to pay the remaining arbitration initiation fee and any additional deposit required by AAA to initiate your arbitration. We will pay the costs of the arbitration proceeding, including the arbitrator’s fees; however, other fees, such as attorney’s fees and expenses of travel to the arbitration, shall be paid in accordance with the AAA Rules and applicable law. We will pay all costs associated with any arbitration that we commence. A single, neutral arbitrator selected in accordance with the AAA Rules shall decide all Claims.

The arbitrator shall be an active member in good standing of the bar for any state in the continental United States and shall be either actively engaged in the practice of law for at least five years or a retired judge. The arbitrator shall honor claims of privilege recognized at law. Unless inconsistent with applicable law, and except as otherwise provided herein, each party shall bear the expense of its respective attorney, expert, and witness fees, regardless of which party prevails in the arbitration. Any arbitration proceedings shall be conducted in the federal judicial district of your residence, and you will be given the opportunity to attend the proceeding and be heard. The arbitrator’s decision will be final and binding upon the parties and may be enforced in any federal or state court that has jurisdiction. You and we agree that the arbitration shall be kept confidential and that the existence of the proceeding and any element of it (including, without limitation, any pleadings, briefs or other documents submitted or exchanged and any testimony or other oral submissions and awards) will not be disclosed beyond the arbitration proceedings, except as may lawfully be required in judicial proceedings relating to the arbitration or by applicable disclosure rules and regulations of governmental agencies.

Neither you nor A ONE INSTITUTE may act as a class representative, nor participate as a member of a class of claimants, with respect to any Claim. The Claims may not be arbitrated on a class or representative basis. The arbitrator can decide only your and/or A ONE INSTITUTE individual Claims. The arbitrator may not consolidate or join the claims of other persons or parties who may be similarly situated. Accordingly, you and we agree that the AAA Supplementary Rules for Class Arbitrations do not apply to our arbitration. This arbitration provision and the procedures applicable to the arbitration contemplated by this provision are governed by the Federal Arbitration Act, notwithstanding any state law that may be applicable.

This arbitration agreement does not preclude you or us from seeking action by federal, state, or local government agencies. You and we also have the right to exercise self-help remedies, such as set-off, or to bring qualifying claims in small claims court so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis. In addition, you and we retain the right to apply to any court of competent jurisdiction for provisional or ancillary relief, including pre-arbitral attachments or preliminary injunctions, and any such request shall not be deemed incompatible with any of these Terms, nor a waiver of the right to have disputes submitted to arbitration as provided in this provision.

A court may sever any portion of this Binding Arbitration and Class Action Waiver Section that it finds to be unenforceable, except for the prohibitions on any Claim being handled on a class or representative basis, and the remaining portions of this arbitration provision will remain valid and enforceable. No waiver of any provision of this Section will be effective or enforceable unless recorded in a writing signed by the party waiving such a right or requirement. Such a waiver shall not waive or affect any other portion of these Terms.

THIS BINDING ARBITRATION AND CLASS ACTION WAIVER SECTION LIMITS CERTAIN RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION, THE RIGHT TO A JURY TRIAL, THE RIGHT TO PARTICIPATE IN ANY FORM OF CLASS OR REPRESENTATIVE CLAIM, AND THE RIGHT TO ENGAGE IN DISCOVERY EXCEPT AS PROVIDED IN THE AAA RULES. OTHER RIGHTS THAT YOU OR A ONE INSTITUTE WOULD HAVE IN COURT ALSO MAY NOT BE AVAILABLE IN ARBITRATION.

14. General Terms

Revisions to the Terms

We reserve the right to revise the Terms at our sole discretion at any time. Any revisions to the Terms will be effective immediately upon posting by us. For any material changes to the Terms, we will take reasonable steps to notify you of such changes, via a banner on the website, email notification, another method, or combination of methods. In all cases, your continued use of the Services after publication of such changes, with or without notification, constitutes binding acceptance of the revised Terms.

Severability; Waiver

If it turns out that a particular provision of these Terms is not enforceable, this will not affect any other terms. If you do not comply with these Terms, and we do not take immediate action, this does not indicate that we relinquish any rights that we may have (such as taking action in the future).

15. Contact

If you have any questions or concerns regarding the Service or Terms of Use, please contact A ONE Institute, INC at aoneinstitutesat@gmail.com